- Introduction
Company Kalfa Despina welcomes you to the online store www.kalfasgold.gr
Address: 73 Panepistimiou, Athens 10564
Telephone: 2103211562, 2103217060
Fax: 2103211562
VAT NUMBER. 075983184
Tax office: A’ATHENS
E-mail: info@kalfasgold.gr
Before each use of the website www.kalfasgold.gr please consult these terms and conditions of use and make sure that you have understood them and that you fully agree with them unconditionally.
2. PERSONAL DATA
Kalfasgold.gr in application of the principles of personal data protection and in accordance with the provisions of the International European Law that regulates issues related to e-commerce (Directive 2000/31 / EC, Presidential Decree 131/2003), as well as the defined in Law 2251/1994 on consumer protection, which regulates issues related to distance selling and the relevant provisions of Law 2472/1997 on the protection of the individual and the protection of personal data, as supplemented or amended by decisions the protection committeepersonal data, the P.D. 207/1998, 79/2000, Law 2819/2000 (art. 8) but also the instructions 95/46 / EC and 97/66 / EC, states explicitly and clearly that it will not proceed with any improper use of nor will it disclose, publish, exchange, sell or lease your personal information and information to any third party. Please note that your personal information is permanently deleted upon your request and can not be given to anyone in any way. By submitting your information to the server, you agree that the declared material does not contain false information, fictitious, illegal and generally unsuitable for use, editing and publication.
3. INTELLIGENCE OF INTELLECTUAL ISSUES
The content of this website is the intellectual property of Kalfasgold.gr. All copyrights, contents and derivatives of this Website belong to Kalfasgold.gr directly or to third parties that are legally concerned. Access to this Website also implies unconditional acceptance of the Intellectual Property laws.
4. Limitation of liability
Kalfasgold.gr is not liable to customers / users for damages that may arise from the execution or not of their order. It is also reserved as to the time of delivery of the goods in cases of force majeure.
Kalfasgold.gr can provide no guarantee for the availability of the products, but guarantees the timely information of the final consumers about their non-availability.
Kalfasgold.gr provides the Content (eg information, names, photos) and the products available through the website "exactly as they are". In no case the online store Kalfasgold.gr is not responsible for any claims of legal or civil and / or criminal nature or for any damage (positive, special or negative, which is indicative and not restrictive, divisive and / or cumulative loss of profits , data, lost profits, monetary satisfaction, etc.)by visitors of the website or third parties due to a reason related to the operation or not and / or use of the website and / or inability to provide services and / or information available by it and / or any unauthorized interventions of third parties in products and / or services and / or information available through it.
Kalfasgold.gr, among others, provides links to third party websites, which (third parties: website providers) have full (civil and criminal) responsibility for the security, legality and validity of the content of their websites and services, excluding any liability of Kalfasgold.gr, as indicative of liability for intellectual and industrial property rights or any third party right. Therefore users are required to contact third parties directly (web providers) for anything that arises from their visit and / or use.Despite the fact that the users accept that Kalfasgold.gr is not obliged, nor can it control the security and the content of the websites and services of third parties to which it provides access, however it is entitled at any time to remove, modify or terminate any third party service or connection with third party websites, if, in its sole discretion, the law or these Terms are threatened or violated.
MODIFICATION OF THE TERMS OF THIS
Kalfasgold.gr reserves the exclusive right to renew or modify the terms and conditions of transactions and undertakes the obligation to timely update this text for any modification, change or addition made to these terms.
6. APPLICABLE LAW
All transactions carried out through Kalfasgold.gr are governed by the principles of the Greek Legislation for Consumer Protection and the Community Law for electronic commerce. For any disputes arising in the context of transactions with the Website of Kalfasgold.gr if not resolved amicably, are governed by Greek law and fall under the exclusive jurisdiction of the Courts of Athens.
7. PRODUCT PRICES
The prices listed on our website include VAT 24%. It is assumed that in areas where the VAT rate is reduced (16% for islands and 0% for European Union countries), market prices will be lower by the percentage of VAT corresponding to each region, provided the purchase is made with an invoice. Our company, in addition, reserves the right to adjust prices. Product weights are averaged during the manufacturing process, so there may be some slight deviations.
8. CANCELLATION OF ORDER
You have the right to cancel the order of your products within 24 hours of its realization, either by calling the contact numbers 2103211562 and 2103217060 or by fax to 2103211562 or by e-mail at info@kalfasgold.gr .
9. RESOLUTION OF DISPUTES
The platform Electronic Dispute Resolution (EED, Online Dispute Resolution - ODR) of the European Commission, will now allow both consumers and traders to resolve their disputes electronically whether they relate to domestic or cross-border transactions. ADR is directly linked to the competent Alternative Dispute Resolution (ADR) bodies in each country, which handle complaints. Each dispute resolution body applies its own rules and procedures. These are usually simpler, faster and less expensive than going to court. However, the choice of body must be agreed by both parties. ADR is part of Directive 2013/11 / EC, which was harmonized in Greek legislation (with JM 70330/2015) and provides for the possibility of electronic settlement of consumer disputes through the Alternative Dispute Resolution process throughout the EU.
10. THIRD SITES
Our site includes hyperlinks to, and information from, third party sites. We cannot control and are not responsible for the protection policies and practices of third parties.
Use of Cookies
The site of the kalfasgold.gr store uses cookies because without them it would be impossible for some of its basic services to operate.
The status of orders, the multiple options of users, the storage of items in the cart or list, the identification and facilitation of frequent users as well as the improvement of the content of the website.
Cookies do not cause damage to users' computers but also to the files stored on them while each time you exit the site they are automatically deleted.
Learn more about cookies at www.cookiecentral.com
The management and protection of the personal data of the user of the website is governed by the provisions of the current legislation regarding the protection of personal data, the decisions of the competent Authority and the present terms.
Our company will keep in a file and will process any personal data of the users of the website that will come to its knowledge, at the same time taking all necessary measures in order to maintain the confidentiality of this information. Therefore, this information is never disclosed to third parties, unless required by law and / or the competent authorities. The processing of this data will take place only for communication, statistical or historical purposes, as well as for the purpose of improving its services, for which the user provides his consent, which is presumed to exist only by the use of the website. Unless otherwise instructed, our company reserves the right to use users' personal data for advertising and remote promotion purposes.
The website is not responsible for the content and services of other websites to which it links through "links", hyperlinks or banner ads, nor does it guarantee their availability. Problems that may arise during the visit / use of the websites to which we refer are reduced exclusively and within the scope of responsibility of the respective websites. The referral to other websites is for the convenience of the users and in no case creates any form of commitment for anyone.
Website users who are minors are not allowed to access services that may be considered inappropriate for minors and which cannot be controlled.
Our company reserves the right to change or modify the Privacy Policy at any time, without notice to users. Such changes, modifications, additions or deletions to the Privacy Policy will take effect immediately, ie upon posting. Any use of the site following such change or modification will be deemed acceptance by the user of the changes, modifications, additions or deletions.
Cookies Policy
Our company adheres to a strict policy to protect the privacy of website visitors.
What are cookies
"Cookies" are small files with information that a website (specifically the web server - web server) stores on a user's computer, so that every time the user logs on to the website, the latter retrieves this information and offers it to the user related services. A typical example of such information is the user's preferences on a website, as they are stated by the user's choices on that website (eg selection of specific "buttons", searches, ads, etc.).
Information
We use cookies on our website to manage logins, to provide personalized websites and to customize advertising and other content to reflect your particular needs and interests. Cookies can also be used to compile anonymous, aggregate statistics that allow us to understand how the public is using our website and help to improve its structure and content. We can not verify your personal identity from this information. You can modify your browser settings to reject some or all cookies. Be aware that some features are only available through the use of cookies and if you choose to opt out of cookies, these features may not be available.
POLICY
PERSONAL DATA PROTECTION
Kalfasgold.gr informs you that, for your best and most complete service through the services we offer in our online store, it processes your personal data, in accordance with the provisions of the GDPR Regulation (GKPD 679/2016) and current Greek legislation , under the following guidelines:
You give us only your standard details, which relate to the smooth completion of the purchase and delivery of your order and to personalize and improve your service.
1. THE INFORMATION WE REQUEST FROM YOU
a. Privacy
Each visitor can browse the online store Kalfasgold.gr without giving any personal information.
We will need personal data (Name, address, phone, your e-mail and a password) only when you place an order for products.
b. Invoice Data
In case you want a purchase invoice, contact us at info@Kalfasgold.gr and give us the name of the company, VAT number, Tax Office and address of its headquarters.
In short, we only ask for as much information as we need for you to enjoy a unique shopping experience: consistent delivery of the products you ordered, secure payment of your order and personalized service based on your needs and preferences.
2. PURPOSE OF MANAGEMENT AND PROCESSING OF THE DATA AND INFORMATICS THAT YOU HAVE TRUSTED US.
We use the data you have entrusted to us to offer you a unique shopping experience, in the following ways:
• To become a member of Kalfasgold.gr (As a member you have access to your old and current orders). Also receive updates on categories of interest to you.
• To deliver to your place orders that you have procured online.
• To be able to confirm your orders.
• To be able to answer your possible questions and inquiries in the customer service department.
• To send you special offers and updates of new products.
In no case do we distribute your personal information to third parties, without falling under the requirements of the law, as described in detail below. In no case do we sell or rent your personal data to third parties. These data are used exclusively by Kalfasgold.gr to continuously improve your service. If in the future we see that sharing some of your information with a third party can significantly benefit your purchases, it will only be done with your approval.
3. YOUR RIGHTS AND PREFERENCES:
PROVISION OF OPTIONS AND CONTROL OPPORTUNITIES
As you may be aware, the new General Data Protection Regulation or GCPA gives citizens certain rights in relation to their personal data. In order to comply with the provisions of this law, we have implemented additional transparency features to help users exercise these rights. Based on availability and restrictions imposed by applicable law, the rights granted to citizens are as follows:
• Right of access - you have the right to be informed and to request access to your personal data, which we process
• Right of correction - you have the right to request that we modify or update your personal information if it is inaccurate or incomplete
• Right to delete - you have the right to ask us to delete your personal data
• Restriction right - you have the right to request a temporary or permanent cessation of the processing of all or some of your personal data
• Right of objection - you have the right to object at any time to the processing of your personal data by us, based on reasons related to your personal situation
• Data portability right - you have the right to request a copy of your personal data in electronic form and to transfer this personal data to a third party service and
• Right not to be involved in automated decision-making - you have the right not to be subject to a decision based solely on an automated decision-making process, such as profiling, if the decision would have legal implications for you or other equally important implications.
If you have questions about the protection of your privacy, your rights or how you can exercise them, please contact the Data Controller at the contact details on our website. We will respond to your request within a reasonable time, and in any case within one (1) month, after verifying your identity. If you are unhappy with the way we use your personal data, you can also contact and file a complaint with the Personal Data Protection Authority.
You also have the ability through our website to control the use of your personal data, in the following way:
By going to "My Account" and then "Personal Member Information" you can access any information you have entrusted to us (access right), you can make changes to your information or even request their deletion and generally be displayed at any time objections to the processing of data concerning you.
Automated copy of the User's Personal Data held by the "COMPANY" can be obtained from here. Data that must be stored due to legal, institutional or contractual obligations to maintain commercial documents will remain in a secure environment for as long as required by law.
Finally, personal security is the password you give when you become a member of Kalfasgold.gr. In order to present any of your personal information, the user's email and password must first be given. For this reason, these items must be well guarded so as not to fall into the hands of third parties.
4. LEGAL BASIS OF TREATMENT.
In order to process your personal data, we rely on certain legal bases, for example when you access our Website, we need your personal data to fulfill our contract (contact details). We also rely on other legal bases, such as our reasonable rights as a business, compliance with a legal obligation or the protection of our vital interests.
5. DATA MAINTENANCE AND DELETION.
We hold the privacy of your personal information in the highest regard only. with new functions, to comply with our legal obligations and to resolve disputes.
If you request it, we will delete your personal data so that it is no longer possible to identify you, unless the law allows us the opposite or requires us to maintain certain personal data, including cases such as the following:
• If there is an unresolved problem with your account, a claim or dispute has not been resolved, we will retain the necessary personal data until the problem is resolved
• If we need to retain your personal data for legal, tax, audit and accounting purposes, we will retain the necessary personal data for the period required by applicable law; and/or
• Where it is necessary for our legitimate business interests, such as fraud prevention or to maintain the security of our users.
6. MISSION ΕΝΗΜΕΡΩΤΙΚΩΝ THE (NEWSLETTER).
The Kalfasgold.gr collect and process e-mail addresses (e-mail address) that you provide voluntarily users after they have previously accepted the Terms of Use of the website.
For the sending of newsletters we only use the information that you have indicated, ie the email and your name, if you have registered. We also reserve the IP address. All procedures are in accordance with the GDPR and your files are protected in accordance with the Privacy Policy that apply.
The purpose of the processing is, exclusively, sending the users newsletter, offers, etc) of the Kalfasgold.gr. We process the data until the user declare that it no longer wishes the sending of newsletters and to request the deletion of the relevant list, via email to the Kalfasgold.gr or follow the automated process Delete/Unsubscribe here. The ability to delete from the list provided to the user and with a relevant indication in every newsletter that is sent.
7. TRANSMISSION OF PERSONAL DATA.
Visitor data may be transferred to a partner service providers promotion or other relevant to the purposes of the Kalfasgold.en services. The partner companies have been carefully selected and bound across the Kalfasgold.en with the relevant contract terms and the protection of personal data, are located within the European Economic Area, subject to the relevant EU legislation and provide the highest possible level of security. The visitor has the right of opposition or deletion of such actions at any time.
Also the data can be transmitted to the official authorities, if there is a legal obligation or a court order. The same applies in the case of the Kalfasgold.gr has the right to do so, for the prosecution of criminal offences or for the protection and enforcement of rights and claims.
Data is transmitted to third parties for the proper execution of the contract in the following cases:
• For the delivery of goods in transport companies and providers of postal services, as defined by the placement of the order.
• For the payment of goods in payment service providers of domestic or foreign (e.g. PayPal) or banking institutions, which are set at the time of placing the order.
During the payment process, not recorded, or stored the information for payment during the transaction, such as credit card numbers or other banking or other items. This information is provided directly to the respective payment service provider exclusively.